Salon Policies

To ensure the best possible experience for every guest and our stylists, please review our salon policies before booking:

Cancellations & No-Shows

We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Cancellations made within 24 hours or no-shows may be subject to a 25% cancellation fee.

Late Arrivals

Please arrive on time for your appointment. Guests arriving more than 15 minutes late may need to be rescheduled to ensure we can provide the full service and maintain our schedule.

Appointments

Some services may require a consultation or deposit before booking. Please contact the salon with any questions about your appointment or service.

Children & Additional Guests

To maintain a comfortable and safe environment for everyone, we ask that guests bring only those who are receiving services whenever possible.

Service Satisfaction

Your satisfaction is important to us. If you have any concerns about your service, please contact the salon as soon as possible so we can discuss the best way to address your concerns.

Right to Refuse Service

The Hairitage reserves the right to refuse service when necessary to protect the safety, comfort, and well-being of our guests and team.

Thank you for respecting our policies and helping us create a welcoming experience for everyone at The Hairitage.